3 Key Take-Aways are:
1. Business is about relationships
Growing your brand, building a social media network or improving productivity are all important. But they all pale in comparison to the power of relationships when it comes to business success. Because after all, sales transactions are between two people, not two social media accounts.
2. Keeping in touch is one of the most important things that any business person can do.
What many business owners don’t realize, is that the strength of your network of relationships is more important to your business success than anything else you do. Maintaining a customer relationship keeps you in the front of their mind.
3. Best of all is still: the phone call
The good news is, keeping in touch doesn’t have to be complicated. A text message to say hello or ask how your customers are doing, sharing a picture or a short video of a recent event – technology gives us so many ways to reach out to get in touch. But at the end of the day, the simplest sometimes may be the best of all: Let your customers hear a friendly voice on the other end of the line.