Where do we need to focus our efforts? The buyer and seller experience.
When it comes to customer experience, we need to do better. How do we make these changes? It requires a culture of cooperation among agents. It means focusing on the buyer side of the transaction and providing buyers with quality service. This is a group of customers that is largely under-serviced in the European real estate market. They need our help and expertise!
If you are ready to 10x your business, then we need to work together, refocus our efforts and get out of our comfort zones. Agents need to communicate better with one another and put the customers first. The better we are at achieving this, the more we will disrupt the industry. We work in a field with limitless opportunity. If we give buyers and sellers the experience that they deserve, we can change ‘business as usual’ and become true disruptors.